This service can only be ordered within Sweden.
Servicing of our larger consumer dehumidifiers includes a function check of your Acetec dehumidifier, replacement of any faulty components and a new filter.
You also get a 3-month warranty on the service.
If we find that the dehumidifier has been submerged in water or exposed to lightning or incorrect supply voltage, it will not be repaired. Servicing is also not carried out if it requires components that are no longer available. If the dehumidifier cannot be serviced, we will contact you.
If the dehumidifier cannot be repaired, the full amount is refunded, except for SEK 625, which covers the cost of troubleshooting.
How it works
- You order the service.
- We email you a return label.
- You pack the dehumidifier, clearly mark the parcel with your order number (starting with W) and drop it off at any DHL Servicepoint.
- We receive the dehumidifier, carry out a function check and replace any faulty components.
- We return the dehumidifier to your nearest DHL Servicepoint.
Applies to the following models
- EvoDry PD250 2.0
- EvoDry PD400 2.0
- EvoDry PD
- EvoDry PDX400 (Älvsbyhus)
- EvoDry PD+
- EvoDry 12H
- EvoDry 12P
- EvoDry 18H
- EvoDry 18P
- EvoDry 24H
- EvoDry 24P
- EvoDry RD
Is your model not listed?
We also offer servicing of smaller dehumidifier models.